7/23/25
Look elsewhere
Avoid this place at all costs. We moved our daughter here thinking a brand-new apartment would be a safe, reliable home while attending UTMB. What a mistake.
In just 3 months, she’s dealt with repeated mold problems and a non-working washer and dryer for nearly 90 days—and management has done absolutely nothing. Zero urgency, zero accountability.
When I called to get answers, I was patronized by “Lauren,” who sarcastically told me, “It’s so unfortunate her washer doesn’t work.” That’s the... level of care you can expect here—condescending and useless.
The management here is a joke, and it’s not just this property. Do a quick search on ZRS Management, the parent company—they have a long track record of neglecting residents and dodging responsibility. Their business model seems to be: ignore major issues, refuse to fix them, and still demand full rent on time. If her experience isnt bad enough half a dozen of her fellow classmates that live here all have similar issues.
Don’t be fooled by the new building—this place is all show and no substance. If you care about safety, maintenance, or even basic respect, look elsewhere.
Review from Apartments.com
Property Manager at Cove at Galveston Yacht Basin responded to this review
We're sorry to hear that your experience with Cove at GYB didn't meet your expectations. It's important to us that all residents feel comfortable in their homes. We take all feedback seriously and use it as a means to enhance our services. Thank you,... Cove at GYB.
