Stoneleigh on Spring Creek

I used to love living here. I’ve lived here for over 6 years and I hate that it’s come to this.
Let me preface by saying I live on a third floor apartment facing the afternoon sun. I understand it will take a lot of energy to cool my apartment, however, I expect to be comfortable in my own home. As I write this, my thermostat is set at 72. It’s 80 degrees in my apartment, and this is not the first time I’ve had issues with my a/c.
The property manager and maintenance are aware of this issue.… First, they replaced the coil last year. That helped a little. Fast forward to this year, where they fully replaced the outside a/c unit and the inside unit. Now it works worse than ever.
Huh?
To make things worse, now I’m being told by the property manager AND the a/c company that there’s nothing they can do, and I have to live in an 80 degree apartment all summer. According to the a/c company and the apartments, it’s due to the terrible and old ventilation system that the apartment has, and poor insulation. And they’re not willing to fix it.
Disappointed, hurt, and angry are an understatement. I’m livid. Also, I just signed another 13 month lease.
Tigor, the property manager, was helpful in the beginning, but has now given up and is not doing anything to help fix the situation.
Again, I used to love living here.
Rent at your own risk. Read More

I moved to Texas from out of state for work but due to the pandemic ended up working from my apartment at Stoneleigh on Spring Creek. The grounds are well maintained, the office staff are friendly, the maintenance folks help when needed, the neighbors are friendly and quiet, and the complex is located near multiple shopping, takeout, gas station, doctor, and banking options. Stoneleigh makes living in Garland convenient. I also like that residents can have packages delivered to an Amazon-style,… automated locker so that Microsoft Teams meetings don't have to be interrupted to answer the door for deliveries. I found the price of the apartment to be a great deal considering the size of the unit (one of the larger ones I found when I looked) and its location -- both to the businesses I mentioned and to my work (which, I ended up not going to even once). I moved to Arizona after my lease ended to help my parents with some health-related issues while my job is still classified as remote but, when I get called back to the office, my first stop will be at Stoneleigh on Spring Creek. Read More

The complex is beautiful, floor plans are spacious, and neighbors are quiet. Every concrete surface (parking lot, side walk and even balconies up to the 3rd floor) are INFESTED with ants. Management will do nothing about it no matter how many times you ask , they come to spray the inside of your apartment, WHICH HAS NO ANTS. They also have NO REGARD for your pets lives or your time. If you try to schedule something (7 days ahead of time) with maintenance in your apartment, they don't answer or… call that day is scheduled for. They come the next day when you're not home (or think you're not home). This has put my dogs life in danger due to the work they did causing my dog to breathe toxic fumes for who knows how long. I had taken my dog to work on the scheduled day to avoid this. I was unaware that they would just come in with my dog home knowing the chemicals they are using are toxic. Luckily, my dog didn't get sick otherwise we'd have a HUGE lawsuit on our hands. Read More

Felt very offended when speaking with the employee Shay at the property. Wouldn't recommend anyone to live her mainly because I wouldn't want them to feel the way I felt today.