5/7/25
Verified Renter
Heights water works is using service that sell out info. Their newslest one called pet screening sells residents info if they do not fill out a form called not sell my info. It's really sad a build charging so much for rent has to sell our info to make money. Reached out to staff about this and they did not care which is not a surprise.
Review from Apartments.com
Property Manager at 10X Heights Waterworks responded to this review
Our team wants you to know that we've read your previous feedback, Charles. We're eager to offer insight and clarity regarding these concerns and the platform in which we keep track of resident pet information. Our team cares that each of our valued... residents feels heard and taken care of, and we'd be more than happy to revisit these matters and review them with you. We're sorry to hear we fell short of that ideal here, and we encourage you to reach out to us at (832) 966-3848 or stop by our office so that we may connect you with our Community Manager. It's important to us that we address this in greater detail.