Breckenridge At Cityview Apartments

We are sorry to hear about your experience, but we want to assure you that the information provided in your review does not accurately reflect the standards and practices of our apartment community.

We take great pride in maintaining a clean and... pest-free environment for our residents. We have a comprehensive pest control program in place and conduct regular inspections to address any issues promptly. Our goal is to ensure that all residents have a comfortable living space free from infestations.

Regarding parking, we are constantly working to improve parking availability and ensure that all residents have convenient access to parking spaces.

Our office team is dedicated to providing accurate information and excellent customer service. We apologize if there were any misunderstandings, and we are committed to addressing any concerns you may have.

Our maintenance team is also focused on addressing maintenance requests in a timely manner to ensure that all apartments are well-maintained.

We value your feedback and would like the opportunity to discuss your concerns further. Please reach out to our management team so we can address any outstanding issues and improve your experience.

Thank you for choosing to be a part of our community, and we look forward to resolving these issues and providing you with a positive living experience. Read More

Thank you for taking the time to leave us such a beautiful review.

Thank you for sharing your feedback from 2016. We understand that your experience at that time was not satisfactory, and we apologize for any issues you encountered during your stay with us. Since then, we have undergone significant changes and... improvements under new management.

We have focused on addressing past concerns and enhancing our services to provide a better living experience for our residents. Our maintenance response times have improved, and we have updated our amenities and customer service practices.

If you are still in the area or considering moving back, we would love the opportunity to show you the positive changes we have made. Please feel free to reach out to our management team to discuss your experience further or to schedule a visit to see the improvements firsthand.

Thank you again for your feedback, and we hope to have the chance to welcome you back and exceed your expectations. Read More

Thank you for sharing your feedback from 2016 about your experience at Breckenridge at Cityview. We understand your concerns and want to acknowledge the changes and improvements we have made since then.

First and foremost, we have reevaluated our... application process and fee structure to ensure transparency and fairness for all applicants. Deposits and fees are now clearly outlined upfront, and we have streamlined our processing to provide a smoother experience for our potential residents.

Regarding customer service, we have implemented additional training programs for our staff to promote professionalism, courtesy, and efficiency. We value each interaction with our residents and strive to create a positive and welcoming environment for everyone.

Furthermore, we have taken proactive measures to address maintenance issues promptly, especially concerning HVAC systems like the AC. Regular inspections and proactive maintenance have been prioritized to ensure a comfortable living environment, particularly during the summer months.

We appreciate your feedback as it helps us identify areas for improvement and make meaningful changes. We invite you to reconsider Breckenridge at Cityview and experience the positive transformations we have made since 2016. Your satisfaction is important to us, and we would be happy to address any specific concerns you may have. Read More

Thank you for sharing your experience at Breckenridge at Cityview in 2015. We appreciate your honest feedback about your time in our community and are glad to hear that you found our apartments to be a nice size and noticed improvements in management... over the past year.

We understand your concerns about the neighborhood and troublesome neighbors. We want to acknowledge that since your review in 2015, we have made significant efforts to improve the overall neighborhood environment, including enhanced security measures and community engagement initiatives. We are committed to creating a safe and enjoyable living environment for all our residents.

We respect your decision to seek something better suited to your current lifestyle and preferences. If there's anything specific you'd like to share or if there's anything we can assist you with during your remaining time with us, please let us know. Read More