Carmel Creek

If I could give it 0 stars, I would. New management took over October 2021. The most unorganized management team I’ve ever seen. They take forever to fix IMPORTANT ISSUES in the apartment to the point you have to threaten to call the city before they fix it. When I moved out, I still had some items. Went back to the apartment and they stole my mirror before I could even give them back my keys. I’ll come back once new and BETTER team takes over.

Management has no idea how to manage, they are extremely forgetful and dont care about you at all whatsoever. Couldnt even end my lease correctly when i moved out and they tried charging me another months rent after i moved out. Tried calling three times to fix it, and dont even know if its fixed or not. The complex is also full of loud, crappy, inconsiderate people. Horrible experience

new owner took over end of 2021 and it has gone down the drain. understaffed, have not gotten anything fixed even when I've requested multiple times. Gate doesn't work. there have been vehicles being broken into. catalytic converter stolen from my vehicle and window broken 2 days later. neighbors are having the same problem. there was security, they did away with that. lots of weed smokers in the parking lot even during the day. do not come here. I've been here 2 yrs and it's very bad these past… 2 months. staff isn't doing anything about the complaints that we all have. Read More

they rarely answer the phone, and when they do, they don't answer your questions. they still don't have a manager from what i know of and they wont transfer you to someone higher than the leasing agent. i was hoping when i heard the property was being sold that we would get a better company, god knows the company before was horrible. i am hoping they can get someone in here that can manage this property properly. it really needs it.