Remington Park Apartments

Living here has been exceptional! The entire team, from the leasing office to maintenance, makes this place a comfortable and welcoming home. I highly recommend to live here!

Yes this place has a gym, basketball court, pools, trash service, etc. Apartments seem pretty nice on the tour you take too.
However, basically every aspect of this place is made to look way nicer than it is.

The gym is never cleaned. If you touch basically anything, your hands will smell bacterial, like gym socks.
The basketball court is nice, but frequently some residents invite dozens of non-residents over and it's chaos there at night. I've heard full-on fights happening outside my window.… Fortunately this has been curbed lately.
It's got pools, sure, but they're pretty dirty. The filter simply doesn't work, so you're swimming through leaves and debris. It was, for a few weeks during my time here, shut down by the health department. Other times it was lime green.
You pay for trash service 7 days a week. I think it's a stupid thing to pay for, but hey it's kinda convenient. Psych, you're lucky if the trash gets picked up half the time for your building, which means if you put it out on the wrong night it can sit there for days. In the summer, it gets bad.
Apartments? They're reasonably nice. Except when I moved in the place clearly wasn't inspected because it was roach-infested. And I mean INFESTED, you couldn't turn your head without spotting four or five. Reading other reviews it looks like I wasn't the only one. Management did nothing at all to help me, and never even apologized.
And on that note, the front office staff is, with a couple of exceptions, rude and disorganized. For what it's worth, the maintenance team is great, the guys are super nice and get to you in a few days.

Honestly, it's not the worst place I've lived by any means, I just think it comes off way nicer when they're showing you the place. If I could do my move to Houston over, I would not have picked this place again. Read More

I called at 11AM to set a tour at 1PM. The man on the phone put me down & confirmed my appointment for 1PM. I showed up at 12:50, door was locked. I waited till 1:10. I knocked on the door a couple of times, no one answered the door. I clearly saw a man sitting at a desk with his office door open. The sign on the door even said ‘we’ll be back at 11AM’. The man sitting inside ignored me & so I left.

Save yourselves now, this place is the worst.
The staff in the leasing office are the worst combination of lazy, incompetent and malicious. They will lie to your face without taking a breath, do nothing unless you threaten legal action and routinely 'forget', 'lose' and 'misplace' written documents.
Roaches are a constant problem. They've been crawling all over our home since day one and their 'pest control' is a bad joke, you'll be promised a visit within two weeks - two weeks of your home… crawling. And then he just won't come. You'll raise a stink, they'll tell you he's not coming back for two more weeks. A month to get a couple of sprays in the back of some cabinets and they consider it job done. No wonder it never gets better.
Utilities are old and constantly breaking down, repairs are slow if they happen at all.
Maintenance routinely closes out jobs without ever attending much less fixing the problem. Property managers do not talk to anyone unless forced to do so and haven't a clue what's going on.
Security gate is often broken, allowing anyone access to the complex so the security staff just sit in their vans and play on their phones because they have no ability to control who comes in. Read More