The Carlton

The maintenance team is a joke. They don’t do their job. My neighbor’s and myself air break down all the time. Every week it’s a new unit broken. The management team is a joke. If you complain about anything, they don’t take it serious. I wouldn’t move here. I’m glad my lease is up, I just moved out about a couple of months ago. One of my larger Packages came up missing out of our Amazon locker pick up area. It was not locked up. This place has gone downhill in the last several years.

So many reasons - DON’T DO IT! Cadillac prices with a hoopty experience. Refusal to relocate residents whose units were flooded. Mold growth being referred to as “mildew” that’s making tenants sick. No rent adjustment either. Rent is also going up 40% for apartments that were built in the 80s & no upgrades planned. Management is incompetent & lacks empathy. You will be treated like a massive bother should anything go wrong and require them to actually do their job. There are much better choices... in the area, keep looking!! Read More

Don’t come to this place. Honestly, security is terrible. Unless you are comfortable with shootings inside the property non residents having pool parties of over 200 people and your Amazon packages being stolen.

I must say and be honest that the staff is amazing. Hats off for them I love Jocelyn Abel and Arturo they are great and always super helpful. Which is a shame that upper management won’t do anything for the security of this place.

1- People walking with guns in front of your door.

2 -... there was a shooting inside the property which the bullet hit my neighbors front window.

3- there was a pool party of non residents of over 200 people both Saturday and Sunday.

4 - the pool area is always full of cockroaches.

5- your Amazon packages will disappear so get use to that.

I’m telling you this place is not it. Aside from the amazing staff. There is nothing “luxury” about this place.

Plus, even with all these security issues and shootings they won’t let you break the lease. Read More

Management has failed to exercise control over the safety of the complex. Non-residents have been crashing at our pool and hosting parties. Last night it led to 3 GUNSHOTS being fired. Do not feel safe living here anymore.

This apartment complex is older but has been refreshed a number of times. And they have some recently renovated units as well. I have a 1 bdr solarium not-renovated. I am fine with it. I think it is a good value considering the high prices for the new construction nearby.
The staff is friendly and maintenance requests are handled promptly, particularly if you air con goes out in the summer which happened to me.
Also, the maintenance staff is friendly and helpful. When my car battery... died, one of them offered to jump start my vehicle using his own private vehicle. He didnt' have to do that. But he did.
It didn't work, I had to apply an external charger but that is beside the point. He went beyond normal duty to help a resident. I give him high marks for that.
The pool and exercise room are clean and adequate. Propane grills by the pool are nice amenity.
And the clubhouse is open 24 hours. I have been using the business center , the desks and printer there, to "work from home". There is no objection or limitation on this. Read More