The Element

Pésimo servicio, al reportar un problema de tu apartamento tardan demasiado en arreglarlo, los apartamentos que te dan al mudarte vienen dañados o sucios.
Con cucarachas, refrigerador que no sirve, sin ventilación.
Al pedir un nuevo apartamento tardan mucho en darte uno nuevo o esta en malas condiciones.

Bad management, liars and disrespect. Pictures are not of apartments . I was evicted tho I paid all of my late rent before my court date. These apartments flooded during Harvey and they lied and said it didn’t

The sidewalks flood, there are stray cats everywhere,and if you need any maintenance be prepared to be placed on a long and forgotten waiting list. Jessica the manger has forgotten that the tenants don't work for her, she works for the tenants.

The Element,is one of the better properties on Greens Road.The staff here is always friendly. I cant wait til the pool completed,it was beautiful before I can only imagine what it will look like once they are finished. Our complex is the only one on Greens Rd that didn't get flooded on last year& they are still upgrading the apts. I have easy access to the freeway. This place will be my family & I home until I move in my house.

Renter beware!
The images shown must have been taken 20 years ago. The grounds and parking lot are run down. The parking lot is filled with children playing until well past dark. The beauty of the surrounding area stands in stark contrast to the ugliness you find inside the security gates.

The office staff is dismissive. I was able to finally move in to the first floor 2-1 almost a month after the date they knew I needed it; and it's on the 2nd floor. I've had to jump through hoops to finally... get in to this place though I would have gone with option 2 or 3 had I been more diligent. Each time I follow their instructions to get things in order, I find there's always one more thing someone else should have mentioned to me. I've heard every variation of I'm sorry. (Oh I am so sorry. I'm really sorry. I'm truly sorry. etc.) There's mold on the patio; mold on the inside of the window frames and mold on the stairs leading up to the unit. I've barely started on the move-in checklist and my hand is starting to cramp.

I can't believe anyone gave this complex more than a single star rating. Unless I discover a supermodel neighbor; this is going to be a totally negative experience. Read More