Avalon Villas (LeaseCo)

I’ve been requesting for maintenance for the past 2 month. Have even visited all the staffs more than once for the same maintenance. The maintainance on my apartment was urgent but I’ve submitted the same work order twice and visited office more than 10 times for the same work order. Staffs at Avalon villas should really learn to do their job. I believe if the work order is created it means something but even after 2 work order and 10 visits at the office all I get is “I’ll send worker if... possible. I can’t assure to fix you today.” And if I ask about tomorrow they start “ We have a lot of pending work order and lack of staffs.” I have no idea if I am supposed to see that as a solution. Read More

I suggest you turn right back around and find somewhere else. The manager has a nasty disposition and is very unprofessional. On top of that the property doesn't look well maintained. I would take head to the other reviews and look elsewhere.

Please listen to the reviews and DO NOT move here.
This was the worst experience I have ever been through with a complex. From the very first day when I moved in and the microwave did not work and balcony door did not lock. They ignored my requests and I had to physically go in the office everyday on my lunch break for about a week straight to request someone fix it. The apartments are falling apart, there is definitely a roach problem, water issues on the regular, rude staff. I have had to get... in contact with their corporate office multiple times to get problems handled. I had an emergency water issues and the emergency maintenance line does not work. So because of that reason water was running in my apartment for over 18 hours and of course I was charged for the water. When trying to get them to fix it, the staff pretty much said it was not their problem therefore had to get corporate involved. They charge for valet trash but they never get the trash and instead of people taking it to the dumpster they just leave it outside. They tried to charge me a $100 late fee because their website had an issue and when I showed all the proof that I processed the payment on time with the funds in my account they said I still had to pay the fee. I got corporate involved again and the fee was taken off. There is not one thing good about this placement and save yourself the stress and money. Read More

I signed up for this apartment and got a move in date but no communication is there from the leasing office on the move in date. Very unprofessional staff and they only respond to emails when they want to and they will never respond to you on time. Have been calling the staff multiple times to move in through phone, text, left voicemails and email and no reply from them. I was ready to move in with my stuff and faced a horrific experience . will never recommend this. STAY AWAY!!!

I’ve lived in six different apartment complexes in my adult life. This one is the most expensive and also the most disgusting.

Here’s a list of problems that were obvious on the day we moved in a month ago.

1. the front door frame is cracked. It looks like it was caused by someone kicking it down.
2. The ceilings are covered yellow stains, cracks, and bubbles. They didn’t even try to paint over it before we moved in. There’s obvious signs of water damage everywhere and they just don’t... care!
3. The kitchen counter is literally rotting. There’s a huge crack behind the sink and if water splashes back there, it just runs down into the cabinet. It’s been a month and it’s not repaired. Particle board is constantly falling from underneath because again, it’s ROTTING.
4. There’s a big hole in the vinyl flooring and paint all over it because whoever painted my unit didn’t tape off or cover anything.
5. The backyard was covered in nails, screws, broken glass, and even saw blades! I had to clean it up myself.
6. There are roaches and gnats everywhere! I’ve requested for pest control TWICE and they still haven’t come out.
7. The unit was just filthy when we moved in. It wasn’t even cleaned. I scrubbed layers of grease off of everything around the stove, there were dead bugs everywhere, there was still crusty food in the sink from the last resident. It’s disgusting
8. There aren’t any smoke detectors downstairs even though there’s a spot for one. No fire extinguisher either!!

The maintenance manager is RUDE. He’s been out four times and only kinda fixed two things. A few days after the third time he came out, I went and spoke to the office about the fact that I still had problems with my unit that haven’t been addressed. The same day the maintenance manager came in like an angry teenager stomping around my apartment spray painting the ceiling! He didn’t cover any of my furniture and he was spraying it right above my four year olds head! The ceiling still looks horrible too. It was ridiculous and I’m not dealing with him anymore.

Honestly, I’ve completely given up on having this complex fix anything. Water still drips behind my kitchen sink, the door frame was never replaced just badly patched, there’s still a hole in the living room floor, my ceiling still looks like I live in an abandoned building, and I still have roaches. Again, it’s been more than a month since we moved in. Everything about this complex is unacceptable so just avoid it at all costs! Read More