6/19/25
Verified Renter
My leasing agent was friendly and made the process feel smooth at first, but when I moved in, I realized I had not been given the apartment I originally selected. The unit I was promised had a very specific view that offered both sunlight and privacy—two major reasons I chose it. Instead, I received a flipped version with a different orientation, view, and energy entirely.
It felt like a bait-and-switch. I raised this with the office and even showed proof of what was discussed and agreed upon,... including the unit map. I was told the unit had already been leased, even though I submitted my application and deposit the same day. No resolution was offered.
I’ve tried to make this unit feel like home, but the disconnect between what I was shown and what I received left me feeling misled and disappointed. The leasing office’s lack of clarity and follow-through turned what should have been a milestone moment into a solitary burden. Instead of moving in with excitement, I moved in with doubt and the sinking feeling that I had to settle for less than I was promised.
Review from Apartments.com
