The View At Lakeside

This place is a dump, And VERY POORLY MANAGED. The grounds and breezeways are filthy! Broken glass everywhere! Barking dogs that management ignores , parking of illegal vehicles being ignored by management. Car break ins. People and school buses driving WAY TOO FAST ALL THE TIME! Maintenance SUCKS. Not one request for repairs handled in over 3 months! Save yourself the headaches!! This place is a poorly managed dump!

Right now I currently have a RAT living in my apartment, maybe more than one. Pest control was due to come out on Tuesday 8/3 and did not. This is normal around here. Service requests are put in and listed as completed, with no details on what was done, when it's rarely completed. I submitted a follow up regarding my pest control request and it was ignored, no response. Rats/mice are disgusting and harbor extreme diseases it boggles my mind this is not a concern to management. We pay 30$ a month… for valet trash, they pick up when they want, so it's no wonder why there are rats. Let this be a warning to strongly consider living elsewhere, there is so much more I want to say but honestly the pest control issue is the most highest concern right now, especially if you have children.

I've lived here for a little over 18 months and held off leaving a review because it would be a LENGTHY one. Most of these reviews are not genuine, I know for a fact at one point residences were given 50$ gift card for positive reviews around May 2019. I realize that is over 2 years ago but that does have an effect on the TRUE star rating. I have several coworkers and friends who live and have lived here. When I experienced my initial move in, it was terrible. I assumed it was an isolated incident. However it wasn't, 2 friends who moved into different buildings all within 30 days of each other experienced the same and had MAJOR issues and this is under current management. Also another important thing, in May I was charged 200$ which management (manager and the staff) ignore my requests as to what the charge was for, failed to provide proof of the amount. After calling, emailing and speaking with someone over dozens of times. Mid July they claimed to rectify the situation, apologized. They said it was their mess up and it never has happened before. Well it was never resolved because the balance is still on my account.

When I moved into my apartment, the same day they decided to resurface the bathtub. They did not inform me. The chemicals were so strong my movers refused to move anything in until all windows and doors stayed open. Following up until 2-3 months later I had memory loss, dizziness, fatigue, extreme nose bleeds. I realized it was due to chemical exposure, I had to take off work for a few days. If you research the process of resurfacing a bathtub you shouldn't use the tub for at least 24 hours and shouldn't be in or around the home for 48 hours. Read More

1. We needed to move-in on May 27, and we were called to pick up the key on May 26.
- We waited from 1 pm - 4.30 pm on May 26, called and emailed during that time, but NO ONE WAS THERE AND NO RESPONSE.
- We needed to cancel all moving appointments, wasted our time, money, and gas.

2. We tried to get the key on May 28,
- but NO LEASING PAPER SENT TO US to sign because the lady put our emails incorrectly on the system.
- We were told to pay $75 every month as a mandatory for technology… installation. I needed to insist and show a welcome paper that we hadn't been told about the fee. If we knew it, we definitely wouldn't have signed the lease and paid for the deposit. So, she said, " Oh, It is probably not mandatory for you".

3. We booked 2 covered parking spots and washer and dryer on March 23, the day we signed for moving in and got the welcome paper.
- We followed up two weeks after and were told that all stuffs were booked. But, NOT THING HAD BEEN BOOKED.

4. Since move-in date (May 28) until today (June 27), the apartment has been in a very bad condition.
I emailed manager since the move-in date (May 28) and have never heard back from her!

ENTRYWAY
- Old resident's trashes had been left in front of the apartment's door and never been thrown away before we moved in and 2 weeks after, so we needed to throw by ourselves because we couldn't come back home and see trashed piled in front of our room every day.
- Laundry room's doors were not installed back to its place and we needed to install back by ourselves because we had already waited for 2 weeks.

KITCHEN
- The wooden pole under the sink is broken, and no one comes to solve it
- The bottom tier of the refrigerator doesn't have glass topper. We were told to wait for a part since May 30.

2 BATHROOMS (MASTER & GUEST)
- Bathtubs have lots of moles and stain, especially the master bathroom. I can't even use it. After waiting for a month, today (June 27), a guy with the blue shirt came in and said "I CAN'T CLEAN IT" and left. We ran to the office and got an answer from a lady there, "I HAVE NO IDEA HOW TO FIX THIS"
- Under-sink cabinet in Master Bathroom has a giant hole. I'VE HEARD NOTHING ABOUT THIS ISSUE

We paid deposit 2 months ahead. We paid our room on time. But, we didn't room in good condition/ it wasn't ready for us to move in. Why do we need to pay for this?
Issues haven't been solved for a month! No one took actions! What are you they doing?

THIS IS UNHEALTHY LIVING! Read More

We've lived here for just over a year, and the management has been less the stellar with each change. When American Landmarks took over , we saw upgrades which were nice in the beginning, however things took a turn for the worse when they took our shower head and threw it away. Never got an apology or restitution for what we paid for to have. When talking to management, I either felt I got brushed off or rude attitudes. And now they keep trying to extort more money , by adding services such… as trash pick up and a spectrum service which you cant opt out of , fee after fee they keep adding, it's just not worth the hassle. Plus they always seem to have water outages and many times they never let anyone know untill long afterwards. Read More