West Ridge Villas

Hi there,

Thank you for sharing your feedback. We’re sorry to hear about the concerns you experienced, and we take issues related to maintenance, cleanliness, and communication very seriously. We understand how frustrating these situations can be... .

We also want to note that we have new staff in place who are actively working to improve the community, address outstanding concerns, and ensure a better experience for all residents moving forward.

We would appreciate the opportunity to speak with you directly so we can better understand your experience and review any questions regarding your deposit. Please contact our office at your convenience so we can assist you further.

Thank you again for bringing this to our attention.
— Management Team Read More

Hi there,

Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered during your time here, including the flooding concerns, maintenance delays, and elevator outages. We understand how stressful and inconvenient... those situations can be for families, especially with children or pets.

We also want to note that this review reflects past conditions. The property now has new management and new maintenance staff, and we have been actively working to improve response times, address building concerns more effectively, and ensure a higher standard of service for all residents.

We appreciate you taking the time to provide feedback, as it helps us continue making improvements. If you ever need further assistance or would like to discuss your past experience, our office is always available to help.

— Management Team Read More

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns you experienced regarding management, maintenance consistency, and the overall condition of the property. We understand how important it is for... residents to feel supported and to live in a clean, well-maintained community.

We also want to note that this review reflects past conditions. The property now has new management and new maintenance staff, and we have been working hard to improve communication, enhance the cleanliness of the grounds and common areas, and ensure more consistent maintenance coverage.

We appreciate you bringing these issues to our attention, as feedback like yours has helped guide many of the improvements we’ve made. If you ever need further assistance or would like to discuss your past experience, our office is always available to help.

— Management Team Read More