6/2/25
Verified Renter
Rating is so low because we are having an awful time here. It's so hard to be
comfortable in our apartment with the heat, we first started requesting maintenance beginning of may and our ac is still not fixed and it's now June. it's always 80 in here we can't sit in the living room without sweat pouring. We have spent our own money on mini fans and even a window unit trying to keep it cool in here but nothing is helping .
Laundry room charges 2x to wash almost every time and we always have to... call and the company to get a refund . it’s summer time and the pool is green . The apartments need major remodel for the price people are paying …!!!
Review from Apartments.com
Property Manager at ReNew Heights responded to this review
We appreciate you taking the time to share your experience at ReNew Heights. We understand your frustration regarding the ongoing issue with your AC, especially during the warmer months. We also note your comments about the laundry room and the pool.... We strive to provide a comfortable living environment for all our residents. Please reach out to us at ReNewHeights@trinity-pm.com so we can gather more details and look into these matters further.