6/29/26
Poor Service
My kitchen faucet broke over two weeks ago, and I have not been able to use my kitchen only for small things and have to rinse out the dishes in the bathroom sink. I have called the office and left a message no response. I have gone by the office on two different occasions only to be told the system is down, or they would check with maintenance. I have sent maintenance a message and asked what the status of the repair is, no response. I have emailed management, no response. The staff in... the office thinks it is cute and even funny to put people off. I have never seen such incompetency and laziness in my life. The staff is only here to receive a paycheck, and/or reduced rent for an apartment.
I have lived in many apartments across this country and have worked security for some and I know it does not take two weeks to get a part especially when you have Lowe's and Home Depot less than 5 miles away. I finally had to file a complaint with the corporate office, waiting to see if they will respond.
Review from Apartments.com
Property Manager at The Oasis at Pavilion Park Apartments responded to this review
Frederick, we apologize for falling short. Two weeks without a working kitchen faucet is unacceptable. Please contact us at (432) 220-2973 so we can resolve this immediately.









