4/16/26
THE WORST PLACE TO LIVE
?
If I could give zero stars, I would.
This is by far the worst management I’ve ever dealt with. Maintenance requests are ignored or handled poorly, and items were even taken from my unit and never returned.
The biggest issue is health and safety. After living here, maintenance discovered that no air filter had ever been installed—meaning we were breathing in dust and debris the entire time. My children have had allergy issues, including swollen eyes that required doctor visits. Management... did nothing.
On top of that, there is a serious pest problem. I have never seen cockroaches this large, and even after requesting extermination multiple times, nothing was done. They keep coming back.
We are also required to pay for valet trash service, yet they rarely come on their scheduled days—and the price never changes. Management does not care.
The property is poorly maintained—garage doors and key fob panels don’t work, stairways smell like pet waste, and overall cleanliness is unacceptable. Yet management still shifts responsibility onto tenants.
Security is also a major concern. My vehicles have been broken into multiple times, and management admitted the garage cameras don’t even work.
Management is dismissive, unhelpful, and takes no accountability. Save yourself the stress and do not move here.
Review from Apartments.com
Property Manager at Cue Galatyn Station responded to this review
We are truly sorry to hear about your unfortunate experience. We fully understand the gravity of the issues you have outlined and as your new management team we want to assure you that we take all resident concerns very seriously. Our goal is to... provide a safe, clean, and comfortable living environment, and we apologize that it has fallen short. The lack of efficient maintenance service you reported is concerning. We want all residents to have their needs addressed promptly by our team. It's regrettable that there has been miscommunication in regards to your air filter system and pest control requests.
In addition, we sincerely apologize for any inconvenience caused by the valet trash services as well as safety concerns due to non-functional garage cameras.
Please know that your feedback has been noted and will be used constructively for further improvements on our end as your new management team.
