5/2/25
Bad management
Recently served court eviction on disputed apartment bill that apartment managers found to be in the wrong. Confirmed error and still serve evictions. When confronted, manager gave condescending comment and smirk. Unapologetic to situation and no empathy towards situation. Children and wife found eviction notice and I have to give concerning conversation that we are ok. Experience is ruin with rental. Family is traumatized and management doesn't care.
Review from Apartments.com
Property Manager at Broadstone Frontera Ridge responded to this review
Hi there,
We understand this situation was upsetting, and we’re sorry for the distress it caused. While we did follow standard procedure based on the balance that was reflected at the time, we recognize the situation was difficult. Our actions were... in accordance with the lease and applicable poli c ies. That said, we’re always working to improve communication and transparency, and we appreciate your feedback.
-Broadstone Frontera Ridge