4000 HORIZON HILL APARTMENTS

I have to start with this my second google review I have done in my life . It takes alot for me to get upset and in this case completely let down and treated with the utmost disrespect. Today at my 4th attempt
To speak with a member of management (10am, 12, 2pm and 4:40 pm) I was graced with the opportunity to speak with Tabitha the current property manager.

I have been a resident of this complex for over three years and don’t have much to complain about ever because I am hardly ever home to… really enjoy my home sadly because of my work life. So when I have had enough of an issue I was nievely expecting a good helping attitude when it came to the excessive mold/mildew issue due to it becoming unbearable due to my auto immune disorder, plumbing exposed pipes with visible mold in my shower, peeling ceilings due to the multiple flooding from upstairs which has ruined my carpet and has never been truly addressed with any seriousness of fixing any of this issues this past year.

And what finally broke my heart was gift I save my hard earned money for to give to my husband a pair of shoes as a birthday present was taken from my home. I went to office to explain my maintenance issue two weeks ago and maintenance worker was present and assured me he would visit my apartment the next day. I didn’t notice at first but that first weekend I notice they were gone. Not one other soul has a key or access to my home. I am not from SA originally and my family lives elsewhere. When I explained all this to Tabitha not one word of empathy or any attitude to let me know she would try to resolve my dilemma. She coldly and dryly explained to me that she would inquire about letting me out of my lease. Which let me know she had no interest in trying to help me. Read More