7/22/25
Do NOT MOVE HERE
This place is falling apart! the pictures are from when this place was built. back in 2017. I have live in SA before back from 2016-2020 and my apartments back then Were Superior to this place! We moved from out of state so we had to take the virtual tour and revIews! We are now stuck here! Our apartment was not ready when we moved in. Our lease started June 4th we moved in June 23! roaches, cobwebs on the blinds, a drawer in the kitchen that wasn't stained. a broken washer and dryer, cocking... that was peeling from around the toilet and sink. Luckily our kids were not coming for another week, yes they came and fixed it all but the point was it wasn't ready. Next the property is no well kept, once again their is a reason they only require 2.5 times the rent. trash is left all over the parking lot, domestic fights at night, people who allow their dogs to Pee in the elevator and not clean it up, this has happened multiple times. and the birds, bird poop is everywhere in the stairwell, on the railings, bird have made the breeze ways their home and they claim they cannot do anything about it. It has to be a health code violation. The place is falling apart and the TWO maintenance men are great but have a lot on their plate. if this was once a 4.6 it is a 2.0 go look on Yelp to find the truth!
Review from Apartments.com
2 People Found This Helpful
Property Manager at Overlook Exchange responded to this review
Thank you for your feedback. We're truly sorry to hear about your experience and the issues you encountered upon move-in. This is not the standard we aim to provide, and we understand your frustration — especially after relocating from out of state... .
While we're glad our maintenance team was able to resolve some concerns, we agree these issues should have been addressed before your arrival. We're actively working on improving property upkeep, addressing pest concerns, and ensuring shared spaces are better maintained.
We appreciate your honesty and welcome the opportunity to speak further. Please feel free to contact us directly so we can address your concerns more personally.
