Southtown Flats

Do not move here!! This place into a car burglar’s dream! No cameras that work, no on grounds peace officers or security, or a functioning gate. The gate has been broken since October which allows anyone to enter with free range and time to do what they want. I was told by the front office that the gate being broken is an “INCONVENIENCE.”

The weekend my car was broken into 9 cars were vandalized!

Cars getting broken into, unsafe environment, poor staffing, parking garage gates always open and allow for continued robbery.

Unprofessional staff and overpriced low quality apartments. Vehicles get broken into and staff does not have empathy or urgency. The manager is deflecting and unwilling to help.

If you want you things stolen and vandalized move here. The garage door has been broken and left open for MONTHS, The pool has turned green from lack of care, the dog poop bins are overflowing, Recycling cans are left in the street for days so the garage piles up with recycling and waste. One of the elevators malfunctions regularly and will drop you a few feet. Bikes are continuously stolen because the locks malfunction, my car has been paintballed within the garage, and management brushes off... all of these issues if they even care to respond. But thank god they sometimes convince a foodtruck by park by us, that makes it SO worth it to deal with all of these issues. Read More

Southtown flats has a beautiful location and amenities, however, the on site staff is awful. Ever since valiant took over a few months ago this place has gone downhill. The way the staff speaks to residents is disrespectful and uncalled for. Instead of being held accountable and taking responsibility; they point fingers and basically scold you. I have lived here for almost 3 years, and have never caused a problem or had an issue until valiant took over. I have never been disrespected In... such a way by anyone. The on-site property managers Arriana (I think is her name), continues to say”bring your issues with my staff to my attention, so I can give them feedback”. Well, it has been brought to her attention multiple times by multiple residents, and she is part of the problem. Either no one is getting reprimanded, or they just do not care. There are plenty of other issues, but the communication with the management is my focus on this post. The community that I once loved to be apart of here is no longer there due to management. If your looking for location it’s great, however, if you want good communication and solutions to problems from management stay away. I would not recommend this place to anyone with the current management. Read More