Sutton House Apartments

There is no parking here, you get a parking sticker for nothing. The manager is horrible, there is no communication between the three girls in the office, so you get hounded with calls just to repeat yourself. still nothing gets done. They walk into your apartment without so much as a knock. They decided on weekend my air conditioner not working was a non emergency. They constantly shut the water off without notice, and when you call they are rude. They don’t care that there is dog poop… everywhere. You’ll get a monthly letter asking for you to correct the problems of parking and dog walking yourself with no consequences. The company is a joke. Save yourself the headache and live somewhere else. Read More

The complex is small and affordable, but the competency of management and staff lacks integrity, honesty and treats their tenants with a lack of respect and civility. If you cannot afford the high prices of the surrounding complexes then this is your place, however do not expect honesty nor integrity from management and staff.

Why was I told an apartment would be available for move-in Sept when in fact it will be renovated and unavailable to lease until October? My roommate and I waited a month on this apartment to be ready only to be told this the day we went in to fill out the application to lease. Why do so many apartments expect people to pay application, admin, and deposit for apartments they can not see? Why do so many people not demand to have the apartment viewable before signing money away?

I’m a current resident of Sutton House and within the last few months the place has seriously gone downhill. The manager, Vanessa is rude and uncooperative. She likes to threaten and berate tenants when legitimate concerns are brought before her. Questionable paperwork was once demanded to be signed by us even though we weren’t due for renewal, documents that demanded VERY personal information and copies of our pay stubs. When we questioned them, we were threatened with a raise in rent if we… didn’t comply, saying it had to do with their loan on the property. Their loan has NOTHING to do with MY income and in all the years I’ve lived in apartments I’ve never had to fill out such paperwork.

Also, the manager found it too much of an inconvience to accept packages so we’ve been left with no secure location to have packages delivered. So amazon prime memebers stay far away!

And on top of it all, there is ALWAYS construction going on that you’re never notified of until the day before or day of (if at all). The sounds of heavy equipment droning on starting at 7am and lasting well into the evening has become a constant annoyance.

Also, apparently car break ins have become the norm. There are no security cameras in the parking lot and myself as well as several other tenants have had their cars broken into.

It’s sad because it used to be a nice place, but bad management has allowed this place to go to the dogs. Read More