6/2/25
Verified Renter
Was promised multiple times by manager many things would be done/changed (rent back to price I signed at, fix outdoor patio area that was destroyed and never rebuilt, fix problems in apt that have been broken over a year, etc) if I resigned again. So I did, then the guy left month later and none of the things promised ever got done.
Review from Apartments.com
Property Manager at The Social SMTX® responded to this review
We appreciate you taking the time to share your experience at The Social SMTX. We understand your frustration regarding the promises that were made and the subsequent lack of follow-through. It's disheartening to hear that the patio area and other... apartment issues have remained unresolved for so long. We strive to provide a positive living experience for all our residents, and it is concerning to hear we fell short of your expectations.
Please reach out to us at thesocialsmtx@trinity-pm.com so we can gather additional information and look into this further.