Watersedge

It was alright they started out nice over the phone and when we signed papers but the day we moved in that changed. Mold in our apartment and they didn’t do anything about it.

Amber in the office is super helpful and very friendly! She made my move in super easy. I’ve had to call maintenance a couple times since I’ve moved in but they have been on top of things and got my issues fixed pretty quickly. This is my 2nd time living in these apartments and the upgrades are very nice!

I did love every thing about this place. I’ve been a here for almost 2 years and was planning on signing a new lease here. But the new owners don’t seem to care about their tenants, and that’s not something I can tolerate. I did receive a notice that they would begin renovations in my apartment, however these renovations should only be a “slight inconvenience”. When workers were scheduled to begin work, they showed up at 9am and let themselves in. Said nothing to us, and just began taking... everything apart and then taped my restrooms and kitchen off, making everything completely inaccessible. We couldn’t cook or even use our restrooms! Then they all put on respirators and began painting, with us just standing right next to them. We couldn’t breathe, we became dizzy and nauseous. So I spoke out to the office, who informed me that “we were given a notice” as if that would fix things, and it was “only going to last a few hours and they would be finished”. We had to get a hotel room for the weekend at our own expense. However when we came home on Monday, they came back and started painting all over again. I went back to the office and was told “it will only take a few minutes and they will be out of there”. They left after painting and came back AGAIN! This time they stayed in my apartment working until 9pm at night!! Although the notice I was given stated they would never work past 5. They are planning to remove part of a wall, install new counter tops, ceiling fans, doors, blinds, sinks and who knows what else, while we are still occupying the unit. After that our rent will go up, along with other changes. All these “new upgrades” are completely unnecessary and cause more of an inconvenience than anything. But the worst part of it is knowing that I will not be compensated for the money I have had to spend out of pocket, just to be able to sleep, eat and shower on top of paying rent. And the fact that all they can say is “We gave you a notice” feels more like a slap in the face than anything else. I know they will respond to this, and I know their message will say “we’re sorry for the inconvenience, but you were notified” but notifications and compensation are two different things, and I have a family depending on me. Im very unhappy about this and I wouldn’t recommend this place to anyone considering moving here. Read More

Office is very unprofessional. They don’t communicate with tenants. When asked questions manager got attitude and was very rude. Very bad rodent problem as well. Multiple power outages.

New management has led to worse service, unhelpful staff. Packages get delivered with no notification. Poor maintenance of community property and friendliness only goes up to the point of actually being any help.