Rockwell Village

If I can do less than one start I WILL!!! this is outrageous because, thank Very unprofessional & they do not stick to contract dates which has caused me to lose $16,000 worth of my personal belongings & house furniture.
I was originally given keys & a contract by Brittney - my contract END Date was supposed to be the 4-July.
I turned in a formal 30 Day Notice to the office on 20-May & was told that I was responsible to have all of my belongings out of the home by 17-July. After long weeks of… house searching & Going Back/forth, I returned to my home on 14-July to remove the remainder of my belongings/furniture from the garage to find that my entire home had been cleaned from head to toe, with NONE of my stuff in sight.
When I went to the office to see what happened, nobody was there so I emailed them & it took 3 days just to get a response. I never, EVER, received an email stating that they were going to enter my home & remove my belongings.
When they finally reached out to me, I met with them, they admitted their wrong-doing (after a lot of run around) & now we are having to come up with a settlement number.
Although they are doing this settlement, I do not feel as though this situation was handled well & the complex needs to honor their contract dates & timelines much better. It shouldn’t have taken them that long to respond, they should have never touched my belongings in the first place & even with a settlement, that doesn’t take away the fact that some of my belongings were personal & sentimental.

Furthermore, since the original incident was reported, I was told that they would take care of things as smoothly & quickly as possible. It has been 3 weeks & not one person has communicated with me until I decided to reach out on my own. Now they are wanting me to reach out to attorneys to get things resolved & the attorneys aren’t responding but that’s ‘out of their hands’ .... This whole situation has been a complete disaster. This company only cares about money & getting people in their homes as quickly as possible.. they don’t care about the families they are housing & how a stupid, selfish act like this can be such a detrimental stressor to tenants.
I can’t afford to repurchase $16k worth of furniture/personal items right away. I am currently in the process of moving in to an EMPTY new home with my young daughter who now has to wait before she can sleep on a bed again.
This place is selfish, unprofessional & money hungry!! DO NOT LIVE HERE! Read More

Management is the worst I’ve ever dealt with. It’s been 6 months and I still get a renewed contract. Explains why no one stays. I’ve reported tenants smoking continually wi5 nothing done. So much for a no smoking environment.

Downsizing from a single family home into a townhome, I admit, was hard for me. There were so many things I worried about. It's been a long time since I've been in a multi-family unit. I balked at the idea of living at Rockwell Village at first, but as the months have gone on, I realized just how much I like it here.

Jamie and Nick are very helpful and prompt in any questions or requests. The area is very quiet and peaceful. I can even see the stars at night out my window! And the view. … Wow! I love watching the paragliders at the Point. I enjoy the spacious master bedroom and the closet. I am thrilled that I haven't heard any noise from my neighbors at any time--and I hope they can say the same for us! I am greatly appreciative at how pet friendly the Village is, there are a lot of pets here. The neighbors are always waving or saying hello. Being so close to the interstate exit has been awesome. Large windows mean there is a lot of light and the pantry is ginormous! I have an unfinished basement and the storage availability is a huge plus.

Then there's the kitchen. It's actually larger than the one I had in my single family home. It is beautiful. Dark cabinets with a white quartz counter top with lots of space are just stunning. New appliances, complete with a ceramic stove top. Then there's the faucet. It's a work of art and so much fun to use! I don't even know how to describe it. I didn't expect to have such an amazing kitchen in a rental unit!

I would definitely recommend Rockwell Village to anyone who asks. Read More

We moved in to our townhome about 4 months and with it being new construction there were a few minor things that needed to be taken care of. Jamie and Nick made sure these things were taken care of in a timely manner and were always friendly no matter how many times we bothered them for updates. We have lived in apartments before and I was concerned about the noise level, I can't hear my neighbors and they can't hear us, which is wonderful since we have 2 children. I love having a basement… for storage, definitely saves money on a storage unit. Being in Bluffdale you are a few minutes from Draper and the surrounding communities or you can head south about 10 min and shop in Lehi, they have a great outlet mall. We have been very happy here and would definitely recommend them to anyone. Read More