Brookview Apartments

The place is not great, but I could tolerate that. The management; however, do not care about the maintenance and people here at all. Even if you request them to fix something, you will not get any help at all. You can find a better place with a lower rent.

The 2 best things about Brookview are the manager and the maintenance man. They are very nice and care a lot about their residents. They both work very hard to ensure that everyone enjoys their stay at Brookview. However, they have a very tough job because everything in the apartment buildings is falling apart and in terrible shape. The apartments are old, the walls are moldy, the faucets are leaky, even the parking has huge potholes, cracks, and is falling apart. While this is the worst... apartment I've lived in during my time in Provo, it is also the one that has charged the highest rent (for a Fall-Winter contract we pay between $330 and $340 per month). There are many other apartments in Provo where you can pay that same rate, have decent non-moldy walls, an apartment that isn't falling apart, a basketball court (I mean a real basketball court, not just a spot in the parking lot that has been converted into a free throw lane with an old, tilted basketball hoop at the end that always has a car parked on either side of it), a laundromat that has working washers/dryers where you can use your card to pay instead of inconveniently having to round up a bunch of quarters every time you want to wash your clothes. For $330-$340 per month in Provo you might even be able to get a place with a clubhouse/activity room, an apartment with 4 people instead of 6, and maybe even a hot tub or pool.
I appreciate all that Kimberly (the manager) and Eduardo (the maintenance man) have done to make my stay better because they truly have done a lot and they are great people! It's just hard to enjoy paying so much to live in a place that's falling apart. Brookview is paradoxical because it has arguably the best management over the arguably the worst apartments.

I would recommend living somewhere else in Provo where you get what you pay for without being over charged. Read More

I had great roommates and good friends, that was the only benefit of living here. Mostly it's too expensive. There are plenty of places off 9th East much more reasonably priced. My roomies stuff started molding, and maintenance left bleach footprints on his pillowcase. To be fair, they did lower rent that month. The faucet in the one bathroom (for six people) never really worked. Maintenance came probably six or seven times to get it to stop leaking, (they took their sweet time, it'd hold for a... week and start again. At one point the water just wouldn't stop at all, it's a miracle they did something about it before the whole place flooded. Our stove-top has never really worked properly, the one time they tried fixing it they broke the back part with the knobs, and it still didn't work. The blinds are installed backwards. The laundry mat has had a quarter of the dryers out of order for the past 6 months. The laundry only takes quarters, and is more expensive than most mats. One dryer also sounds like it is going to outer-space, and it's on the second floor (it took me two days to find it, granted I didn't try too hard). I never had a parking pass, but I think the street is safer for your car anyway, there are pot holes that are massive. The dishwasher is unusable/it is not hooked up to water. The basketball hoop (not court) is sandwiched between two parked cars, and is bent, without a net. Find somewhere else. Read More