Arbors on Duke Apartments

In the process of looking for apartments with my twin sister and I have to say Anthony and ebony was beyond amazing. It was busy at the time and they were very professional throughout the process. They successfully handled multiple people at a time I never seen anything like it. Great job. I’m still thinking living here. I just wish it was a little bit bigger square ft wise.

I lived here for 2 years and very confused how they have a 5star rating here and all other sites show 2 star rating. Both buildings I lived in were infested with mice and my car was broken into on several occasions.

I moved into Arbors on Duke a year ago with optimism, but the reality has been quite disheartening, marred by ongoing issues, a lack of management responsiveness, and significant security concerns. One such concern was a malfunctioning garage door left unattended for months, contributing to the theft of my vehicle. Adding insult to injury, my replacement rental car was towed from my assigned parking spot, for which I pay $100 monthly. Though I was assured reimbursement for the cost of retrieval... by the previous management, I'm still waiting for that commitment to be honored, despite multiple follow-ups. With a recent change in management, I had hoped for better handling of these issues; however, their lack of communication and action mirrors the previous team's negligence. Therefore, I urge potential residents to reconsider choosing Arbors on Duke. The ongoing security and management issues continue to persist, despite the change in management. Until I see tangible improvements, I am unable to recommend this property. Read More

The office staff here rocks, they are always prompt with repairs and responsive.When offered the opportunity to renew my lease I confidently signed another 15 month lease.

As a resident of Arbors at Duke, I feel compelled to share my recent experience with the complex's poor management and their ignorance of crucial security measures. My vehicle was stolen from the premises between the night of April 8th and the morning of April 9th, and was later involved in a hit-and-run accident while under someone else's possession. This distressing incident was a direct result of the unresolved security issue in Building A, where the garage door has been left open for over a... month.

I have communicated my concerns to the leasing office on multiple occasions, but their response has been lackluster and unsatisfactory. The only reassurance I have received is the vague statement, "we are fixing it." To date, no concrete action has been taken to remedy the problem, and the management's negligence has put the safety and well-being of all residents at risk.

The apartments themselves are standard, but the limited amenities make living in the complex less enjoyable than one might hope. The lack of attention to security concerns is a significant drawback that potential tenants should be aware of. I hope that my experience serves as a warning for others considering a move to Arbors at Duke. It is crucial for apartment management to prioritize the safety and security of their residents, and in this regard, Arbors at Duke has failed to meet the mark.

I am left with no choice but to give the complex a 1-star rating. While the apartments are adequate, the management's negligence in addressing critical security issues and the limited amenities provided cannot be overlooked. My hope is that the management will take this review to heart and implement the necessary measures to ensure the safety of all residents and improve the overall living experience at Arbors at Duke. Read More