4/20/25
Verified Renter
The leasing office has been terrible and never gets back to me. My lease was broken multiple times and I never received the referral bonus I was promised. It took 7 months to get a gift card I was supposed to get after 2 months. Leasing staff does not call or email back. They are now trying to raise my rent for my upcoming renewal. Not impressed.
Review from Apartments.com
Property Manager at Easton at Carlyle Crossing responded to this review
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the frustrations you've experienced, and I appreciate the opportunity to speak over the phone to address your concerns more personally. Please know that your... experience matters to us, and we're committed to improving communication and follow-through moving forward. Warm regards, Jianna Fuentes Laub Property Manager