Woodbury Park

I was supposed to receive a call back and email on Monday after speaking to them the prior weekend via phone call on Friday and have tried calling back to begin my application process. No answer whatsoever. They also informed me it was going to take 3 weeks just to move into the apartment. Kind of ridiculous.

Believe it when I tell you, this is the WORST apartment I have ever lived in. If I could give them zero stars, I would. It is a waste of money in a place where you will not feel comfortable or safe. I do not know anyone that enjoys living here. 1. They won’t tell you this, but the entire building is infested with mice. You will be dealing with mice everywhere in the kitchen, bedroom, ACs, I mean everywhere. 2. Management doesn’t care at all about the residents. They are incredibly rude and... uncooperative. 3. The AC and heater always have issues, and we had situations where the AC is off in the summer, and the heat is off in the winter. 4. Maintenance requests take forever. After calling and emailing them for days/ weeks to the leasing office, leasing finally sends someone to come down to your apartment. 5. The utility bills are incredibly high that they do not tell you this when you sign your lease. They split the bill with all the residents in the building, and I’ve seen this at other apartments, but the prices are never this high. The last bill I had was over $200 for my one-bedroom unit. Do not waste your money on this apartment! No name change or new manager is going to make a difference here! Read More

Think twice before renting here. They are very slow at responding to any requests: it took them two months to get rid of mice, four months to have all the kitchen appliances work, they ignore your online maintenance requests, even when you go at the office person nothing changes.

Cliff is the only reliable person.

The only redeeming quality about this apartment complex is its location. I lived here last year and had many issues. 1) Maintenance didn't respond to numerous unit maintenance issues 2) My car was towed from my parking spot for no reason and management refused to advocate to the towing company on my behalf and never even followed up with me despite several conversations - $175 down the drain and a missed appointment due to having to retrieve my car 3) My apartment building had an ant... infestation, I'm convinced the exterminator didn't even come in my unit. I've never had an ant issue before or since. 4) Packages were routinely stolen or broken into, which is a federal crime. 5) The hallways and common areas of my building were disgusting. Invest some money in the stair wells and walls for pete's sake. Stair pads were falling off the tracks, the walls were missing paint. Management does not care about their tenants or upkeeping the premises. Avoid at all costs!! Read More

Went a month without heat because maintenance wouldn’t respond to my requests. If you lock yourself out on the weekend or even after 5 on Friday don’t expect to be able to get in because management doesn’t work on the weekends and 24hr maintenance don’t have keys. Also a locksmith is unable to get into the doors. If you repeatedly have issues with your unit that can cause a risk to your health instead of placing you in another unit, they’ll just continue to try and “fix” the issue. It’s nearly... impossible to get in contact with management because they’re barely on time or in the office. It’s just so much that needs to be fixed. Do not recommend at all. Read More