4/23/26
Verified Renter
We are living here for last three years.
The current maintenance team is horrible. The are dishonest, not expert in what they are doing, have a escapist mentality to avoid problematic work.
Case 1 : our dishwasher broke down. they changed the dishwasher but the installation is problematic. The door does not shut properly.
Case 2 : The window does in the living room does not open or close properly. It was broken before we moved in. After multiple complaints they just try to patch the problem... not fixing it. I gave up.
Case 3 : THE BIGGEST PROBLEM. My heater does not stop in the winter. It goes past the set temperature and keeps increasing. The problem is intermittent. We recorded video to show. They wont accept it. We called emergency when it is happening but they wont come quickly. I went to the office noted the problem. the front desk manager said he will come and see the issue and notify the maintaince team. Nothing ever happened. I gave up.
when raising the issue the maintenance guy was provocative to start a fight.
Case 4 : Addendum issue. We had valet trash service and used to pay 35 dollar a month. From last august they added more 20 dollars for trash service from the dumpstars. They did not notify us. Now we are paying 50 dollar per month for trash. lol
case 5 : This year snow service was a disaster.
Positive :
1. Environment is clean
2. gym is good
3. good neighbors
4. location is good for us
5. amenities are well maintained
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Ellipse at Fairfax Corner responded to this review
We would like the opportunity to address your concerns. Please reach out to us directly at (703) 968-4440 when you have a chance. Thank you, and we look forward to hearing from you.















