3/13/26
Management Doesn’t Solve Problems—Be Prepared for Frustration
Elevators:
- Frequently malfunctioning or out of service for long periods (e.g., a month).
- Concierge/management responses are consistently unhelpful (“put it in the system as a ticket”), with no real resolution.
Construction on the Block:
- Occupies large portions of roads and sidewalks, causing safety and accessibility issues.
- Leads to increased traffic and hazards near the building.
Detached Garage:
- Persistent smell of marijuana at night.
- Extremely dirty and poorly maintained... .
- Occasional hazards, such as piles of dog waste left for days in high-traffic areas.
- Construction workers park there and drive recklessly.
- City road repaving pulls smells into apartments, making units uncomfortable or uninhabitable at times.
Management / Staff:
- Complicated system where no one takes responsibility.
- Issues are repeatedly logged but rarely addressed or resolved.
- Staff responses can feel dismissive or unprofessional.
Review from Apartments.com
Property Manager at The Alder responded to this review
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience has not a positive one. Please reach out to us at (703) 952-9370. We would like to listen to your feedback to see how we can do better and turn your experience... with The Alder around!
Thank you,
-The Alder Management Team
