3/9/26
Verified Renter
Moving In No instructions were given as to the move-in process. We had to chase geese to figure out the Wi-Fi, the electric, and which staircase to use for moving, all of which should have been provided to us and set up for us before we moved in. It was really frustrating because we had to do all that on top of moving. The whole point of an apartment is that they do that for you. And we felt as though we had to do everything ourselves with no instruction. Other than that, the apartment is... wonderful!
Review from Apartments.com
Property Manager at Palisades at Hunters Creek responded to this review
We're really sorry to hear about the frustration you experienced during your move-in. Providing clear instructions and good service from the start is something we take seriously. The lack of direction regarding our amenities and facilities is... certainly not the standard we aim for. Rest assured that your feedback has been noted and will be used to improve our procedures moving forward. We're glad, though, that you find the apartment wonderful! Please don't hesitate to reach out if there's anything further we can do for you.









