The Reserves at Arboretum Apartments

My daughter has lived here almost 5 years, and she has loved it! The apartment complex is always kept neat and clean, the management staff – particularly James and Alexis - are very responsive, friendly, courteous, and professional. My daughter has had very few issues that have come up, and is always amazed at how quickly any type of maintenance issue is attended to and fixed very quickly, and done right the first time! Phen is amazing! I have read horror stories about other apartments in... Newport News, and I am so grateful that my daughter has never had that experience here. I would highly recommend checking this place out! Read More

It’s going okay for now but I’m still undecided if I want to give it another year or not. I’m just trying to figure out what I want to do with my time left in this area

Management is not consistent, has changed at least three times in the last 2 years. Then on top of that they can't seem to get their towing situated. I've had to get at least 3 different parking decals within the past 2 years. Why do I have to keep bringing my registration when it is already on file to get a new decal. Please make it make sense. nice quiet community but management is the worst. If They asked me to recommend, I would not recommend until they get some stable management and stop... requiring me to bring in my registration in every 3 months for a new decal for parking. Then I do not know what they are doing painting the curbs black when they should be yellow, that's a hazard within itself. Please get it together. Read More

Community seems to be pest free and clubhouse is very clean. Parking can be a challenge. Pool is clean. Workout area is top notch. Maintenance team works hard and is very responsive.

So far it’s been a year since I moved to the area and it’s been good so far. Although I missed the pool event due to work, hopefully something else comes along soon