4/14/26
Verified Renter
The location is pretty good due to its proximity to Church Hill and the Capital Trail. However, the maintenance is very poor, garbage left out in the hallways, and tenants use the elevators as trash cans, and toilets for their pets. One elevator is almost guaranteed to be down at any point in time. The fourth floor entryway always smells of urine as pets use the knee wall to go to the bathroom. Always guaranteed entertainment with the domestic disputes you can hear through the walls down the... hallway. The halls typically smell of weed and cigarette smoke, and despite the building being non-smoking, people do it anyway with no enforcement of the rules.
Review from Apartments.com
Property Manager at Shiplock Views responded to this review
Thank you for taking the time to share your feedback.
We take concerns regarding cleanliness, maintenance, and resident conduct very seriously. However, I do want to note that management conducts regular morning walkthroughs of the community, and our... cleaning team is onsite daily addressing common areas. We also enforce a non-smoking policy and respond to reported violations as they are brought to our attention.
That said, we are not currently able to locate any resident or source tied to this specific feedback, and there is no identifying information included. To properly investigate and address the concerns you’ve mentioned—such as hallway conditions, elevator issues, and reported disturbances—we would need additional details (building, date/time of observation, or any identifying reference).
Please feel free to share that information so we can follow up appropriately and ensure any legitimate issues are addressed promptly.
Thank you CM
