11/26/25
WE HAD TO MOVE OUT
Owner / Management company: please read constructive recommendation at end of review.
If you’re looking for an apartment complex that appears charming on the outside but comes with its own 2–5 AM CrossFit soundtrack, then congratulations—you’ve found the perfect match. At first, we were taken in by how attractive the place looked. Little did we know that our upstairs neighbor was apparently training for the Midnight Weightlifting Olympics, complete with dropped dumbbells, stomping, and the... soothing lullaby of an Alexa alarm that chimed all night long while he was off working the night shift.
We truly tried to be open-minded. Honestly, we even tuned out the ever-present aroma of marijuana that drifted through the vents like some kind of spiritual sage smudging ritual we never asked for. But after months of sleepless nights and management shrugging helplessly at our “uncivilized neighbor,” we waved the white flag and moved out.
If you enjoy unpredictable gym sessions above your head, alarms that refuse to die, and a contact high you didn’t consent to, this place might be your vibe. Otherwise—good luck, and may your upstairs neighbor actually sleep at night.
Owner / Management company:
Great Property. Great floor plans. Nice amenities. FIX YOUR STAFF and you may capture a better ROI. You are the only apt complex that doesn't enforce a noise policy. The Internetz NEEDS TO KNOW THIS.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Eagle Rock Apartments at West Springfield responded to this review
Thank you for taking the time to share your experience.
We are truly sorry to hear how disruptive the situation with your upstairs neighbor was during your stay. Ongoing noise concerns, especially during late night hours, can significantly impact... comfort and quality of life, and we understand how frustrating and exhausting that must have been.
Please know that we do have community policies in place regarding noise and lease compliance. When concerns are reported, our team works to address them in accordance with those policies. We regret that you felt your concerns were not resolved to your satisfaction, and we apologize for the disappointment that led you to move out.
We appreciate your positive comments about the property, floor plans, and amenities. Feedback like yours is taken seriously and helps us continue improving both our communication and enforcement processes.
We wish you the very best in your new home and truly appreciate you having been part of our community.













