The Point at Dunn Loring

I have lived here for years and love the convenience of the metro, Harris Teeter, restaurants, and doctors' offices. The maintenance team always fixes issues within 24 hours. The leasing team is always communicative, friendly, and easy to work with. Concierges go out of their way to help with any questions you have or package issues. I love the resident events they have started having this year too. They always have something going on twice a month or more. Honestly, I can say I never want to... move and hope to continue renewing! Read More

I usually don't write reviews but I wanted to make sure that the staff is recognized for the work that they do! They went above and beyond during my application and move in process. They are so friendly, patient, and were always there to ensure they could help me with any questions I had, it's the highlight for sure! The community is also very well kept and in a super convenient area!!

As a resident of the building towing is an issue here. The towing company is aware that you’re a resident and will still tow your car. It’s extremely inconvenient. A simple call would settle such disrespectful behavior. The Point provides a decal that you hang from your mirror instead of small sticker you can place on your window. Absurd.

I recently had a terrible experience upon visiting a family member who lives there. The property manager was so rude!
The reason for my visit was to see her unit before I decided to move there……NOT NOW I AM TURNED OFF COMPLETELY

This building recently went under new management and has been awful ever since, specifically the concierge staff. Here are just several of many reasons why you should NOT rent here:

1. I had requested an overnight parking pass and was not given any instructions on where to park, so I parked on G1. As a result, my car got towed, which meant $160 out of my pocket. I was refused reimbursement since I'm apparently supposed to ask concierge to let me in to the
tenant parking garage, but this is... never communicated to residents or visitors. How are visitors supposed to automatically know this?

2. My mother, who lives in this building, had a friend who drove 3 hours to see her. Since my mom is terminally ill, she was not able to help direct her friend to her apartment. The concierge staff member at the time did not know which floor my mother's apartment was located,
and after wandering around for 30 minutes, my mother's friend eventually left and was not able to visit her at all.

3. Additionally, my mother has caregivers with her 24/7. The concierge had informed all caregivers that their IDs must be held at the front desk whenever they stayed with her, which is illegal by law.

4. Concierge staff can be gone from the front desk for 30-45 minutes at a time, causing very long lines and frustration for anyone involved.

The location is great, but if you want an apartment building that is led by competent staff and isn't a liability issue, look elsewhere. Read More