7/15/25
RUN
Had an appointment to view an apartment here with my friend and there was absolutely no greeting!! we were told to sit with a hand wave!! I immediately looked at my friend and said “that was rude…” We went and sat down and was told that there were no three bedrooms to be shown after scheduling an appointment via phone days prior. however my friend and I immediately picked up on her energy as we discussed certain things with her! It STRONGLYYYYYY gave “your beneath me” energy, we both looked at... each other and immediately said “she do not want to show us” she came back and BOOM a 3br appears to be shown! Everything about this complex gave me scary movie vibes! The garage! The mail box’s, elevator and trash cans being in one spot! Together! The halllllways! Everything! The judgement was so heavy that she couldn’t deny it if she wanted to! I threw all of the paper work away immediately! Also noticed that this complex use to be called “Halstead at Dulles” I honestly see why they changed the name! This place was sooooo depressing!!!!!!!
Review from Apartments.com
Property Manager at The Point at Herndon responded to this review
We're sorry to hear about your disappointing experience. It seems like your visit didn't meet your expectations and for that, we apologize. We strive to provide a welcoming environment and we're saddened to hear that wasn't your experience. We'd... appreciate the chance to make things right. Please get in touch with us at (703) 787-0707 or leasingherndon@pancomgt.com so we can discuss your concerns and work towards a resolution. Thank you.