Avalon Esterra Park

Indoor temperatures are above 85 degrees during the summer. If you work from home you will be miserable, even with a portable AC unit, the electrical infrastructure in the unit is so poorly wired that you will have powering your AC unit and WFH equipment on the same breaker. Save yourself the hassle and find a community with in-unit AC. This has been an ongoing issue for me at this community and AVB does not want to assist. Also, the community launched an app-based door lock that is much slower... than a traditional key and doesn't work well when you need it most; hands filled with groceries or you need to quickly get into your unit to use the bathroom. On the positive, the staff are friendly and maintenance requests are performed professionally and promptly.
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I feel that the process of handling the procedures for vacating the apartment was terrible. My housing contract expired at the end of May.
I returned the keys to the apartment one day in advance and informed the staff at the leasing office that I was returning the keys early because I had to go on a business trip on 31th May.
However, in the end, they charged me an accelerated rent fee on the bill for the 31th May. No one in the leasing office told me that accelerated fee when I double checked... with them on that day
to return my key. When I asked if everything is set, the staff just checked keys in the envelope and said you are good to go!!! The move out date on the vacating form did nothing even though you filled in 31th May there.
I also tried to call the leasing office during their office hours. But what I got was to leave a voice message and I didn't receive any response after that...
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Excellent maintenance, but poor-quality materials don’t match the high price. Polite neighbors and dog-friendly community offset by robberies and airport-level noise. Carpet fails in 2 years.

My experience is that Avalon charges more rent for renewal than new rentals. I am charged well beyond reasonable during move-out and would not recommend this to others who want good move out experience.

Total rip off. Here are all the creepy hidden fees:
1. Monthly rent (fair enough no complaints)
2. Monthly parking fees
3. Monthly pet fees
4. Electric
5. Water
6. Trash
7. Parcel Initiation fees
8. Monthly parcel charges
9. Internet
10. Renters insurance fees
11. Monthly bike parking fees
12. Common amenities fees
13. Security deposit (you will never get it back when you move out, instead they will ask additional money from you for “fake” repairs)
14. ~$1000 restoration fees when you move... out
15. Reservation fees when you renew your lease
16. Parcel holding fees
17. Each year rent goes up by around $1000
18. 30 day additional rent if you move out within 30 days
19. Lease renewal fees
20. Application fees
21. Convenience fees
22. Door keys fees
23. Door keys replacement fees
24. Door keys application fees

Not to mention that your parcels/mail will be stolen, car break-ins will happen quite often. When you sign your lease they will lie to you that there are no hidden fees. Read More