The Preserve at Cedar River

The place is ok. The maintenance is terrible (mostly due to an undersized staff). The rent is atrocious for what you get.
-Overflowing garbage bins every week. Quite often the entire garbage enclosure was filled.
-Dog waste bins overflowing before finally emptied.
-Trash from kids and wayward birds ignored for months.
-Walked past the same macerated Pizza box right by my complex until it dissolved.
-Carpet TERRIBLE when I moved in (still charged). When I confronted someone in the staff about… the carpet (early in my tenancy) I was told "well, you have a dog don't you?"
-Paint job TERRIBLE when I moved in. I noted this on my move in statement. Still charged.
-stains everywhere inside the cabinets and bathroom drawers.
-Both the toilet AND the bathroom sink clogged on move in.

When you decide to leave, maybe you won't have someone promise only carpet cleaning on your Move Out Statement...
Maybe you won't get charged for a myriad of other things outside of that promise...
I was not so lucky. Fortunately, I have recourse. I hope whoever decides to live at this location will too. Read More

Pros: Great location, close to freeways, shopping, parks, and trails without feeling like your in the middle of the city! It is located near a busy road but the apartments are very quite and surrounded by the forest and the river on two sides. The people in our building are really friendly and it feels like a nice community which is rare to come across at apartment complexes. They have a great gym which is open 24 hours and a nice pool. The also have a package locker which is great because you… know that your packages are being delivered to a secure location.

I really wish that the units and grounds were better taken care of, it would definitely be a 5 star property but unfortunately they aren't.

Cons: MOLD MOLD MOLD, tons of mold in the doorway, windows. I had to make multiple maintenance requests within the first 2 days of moving in because there were broken lights, mold, sludge in the dishwasher...I'm not sure if they just didn't finish cleaning the unit or were careless but it was bad. We have had our dishwasher break multiple times and on top of that the wheels come off daily.

Lastly, the dog poop is horrendous!! The J & K buildings have tons of dog poop in the garden areas. My son is 1 and I like to take him outside to play but we have to completely avoid this area because there is poop every where. I've never lived in a complex with this much poop. While I know it's the residents who are responsible, if they aren't going to pick it up then the property should make sure that it is cleaned on a regular basis. They have the residents set-up for success with signs, dog poop bag dispenser, and even trash cans but people are lazy and it's really sad. There is also a big problem with trash. The bins are always full and people just throw their bags on the ground for the birds to get into and then the trash gets spread all over the parking lot. I pick trash up every day when I go to my car and it's sad. Read More

I love coming home, that says a lot when you live in an apartment. Our unit is huge, we have a beautiful landscape behind us, Cedar River can be seen from my window with a great walking trail. The management is incredible, Jessica and Melissa never disappoint. If we have a complaint they are on top of it with a solution. The place is always clean, we have lived in complex's that don't care if there is trash everywhere, this place is on top of the grounds. As long as I have to live in an… apartment this is the complex I tend to stay in. I have lived in a lot of apartments over the years and this has been by far the best. Read More

We have lived here since May 2019 and have been nothing but satisfied. Melissa and Jessica in the front office are fantastic. They always get right back to me and address any need we have. There have been a few issues and they listen and always offer a reasonable solution. The complex is quiet and the apartments are some of the largest I have ever seen. They have a great maintenance crew who responds to issues quickly. Apartment living always comes with challenges as we all know, but I… would highly recommend this complex to anyone who has to live in an apartment. By far one of the best complex's I have ever lived in!! Read More