Alderwood Apartments

Thank you for taking the time to share your experience. I’m sorry to hear about the issues you’ve encountered during your stay. Concerns like unaddressed maintenance problems, recurring plumbing issues, and inadequate solutions for condensation and... mold are understandably frustrating and should be taken seriously.

We appreciate you bringing these matters to our attention, and we will be reviewing the situations you described to ensure they are handled appropriately. Residents should feel confident that repairs will be made promptly and that living conditions are safe and comfortable, especially during the winter months.

If you’re open to it, please reach out to us directly so we can look into the specific incidents you experienced and work toward a resolution. Read More

Thank you so much for sharing your experience and for choosing to make your home with us. We know relocating from another state can be stressful, and we’re glad our team—especially our community manager—was able to help make the transition smoother... for you. It’s wonderful to hear that the communication, support, and approval process worked well and that you felt taken care of.

We’re also happy we could resolve the issue you encountered on move-in night quickly. Our maintenance and management teams always strive to respond promptly, and we appreciate your patience and understanding.

It’s great to hear that you’re enjoying the community so far. If the bass noise continues or becomes disruptive, please don’t hesitate to let us know—our goal is to ensure you stay comfortable in your home.

Thank you again for your feedback, and welcome to the community! We’re glad to have you here Read More

Thank you for your kind words! We’re thrilled to hear that your experience with the new management has been positive. Terry is truly dedicated to creating a welcoming and well-run community, and it’s great to know her efforts are being noticed and... appreciated.

We’re glad you feel the property is worth a look, and we appreciate you taking the time to share your feedback. Read More

Thank you for taking the time to share your concerns. We’re very sorry to hear about the experience you’ve described. Providing a safe, respectful, and well-maintained environment for our residents is extremely important to us, and we take feedback... like this seriously.

We would appreciate the opportunity to learn more so we can address these issues directly. Concerns regarding safety, maintenance response, and customer service are priorities for our team, and we want to ensure they are handled appropriately.

If you’re willing, please reach out to our office so we can look into the situations you mentioned and work toward a resolution. Your feedback helps us improve, and we would like the chance to make things right. Read More

Thank you for sharing your concerns. We understand that inspections can feel intrusive, and we’re sorry to hear they have caused frustration. Our inspections are scheduled to meet safety, maintenance, and regulatory requirements, and we always aim to... provide ample notice and conduct them as respectfully and efficiently as possible.

We appreciate your feedback and would welcome the opportunity to discuss your experience in more detail so we can review our processes and ensure residents feel comfortable in their homes. Please feel free to reach out to our office at your convenience. Read More