5/20/25
Apartment Flooded Twice, Poor Repairs
I’ve stayed at Crosspointe Apartments for just under twelve months. The first time the apartment flooded the entire floor had a layer of water and it was flowing out the door, all the carpets needed to be torn out and replaced and a new pipe needed to be routed through the ceiling of the apartment. They put my bed in the living room so that it was technically livable, but I stayed with family for a couple of days due to the noise of the fans that needed to run to dry out the subfloor where the... new carpets would be placed. When the new pipe was put in and the dry wall was put back up the paint job was less than stellar, the wrong color of paint was used in some places and overall the paint job was spotty.
The second time the apartment flooded something broke in the bedroom and half of the carpet in the bedroom had water underneath it. It took almost two weeks for the maintenance to start working on a fix. During that time I was told to keep a fan on it and try to dry it out myself while I wait for maintenance. The apartment rose to around 80% humidity and it was during the winter months, so I couldn’t open the windows. The windows got wet within 2 hours of being wiped and the apartment felt like a swamp.
While an apartment flooding once is an unfortunate accident, two pipe breaks in a single lease seems like too much. The spotty paint job throughout the repairs and using the wrong color of paint are errors so obvious the maintenance crew couldn’t have not noticed. The delay in repairing the second flooding in the bedroom was also extremely long and unpleasant. Overall I wasn’t happy with the state of the apartment and the quality of the maintenance done on it.
Review from Apartments.com
