Northside Hills

not only did they lie about fees and move in cost (paid $2000). upon move in dyer was broken, ceiling was leaking, doors were broken and there is an ant problem. they showed us a beautiful unit when we toured, renovated, clean and fully furnished. upon move in we received a poorly upkept unit with multiple issue. they also charged us $300 PER PET even though over the phone it was stated very clear that they only charge $300 per two pets. horrible place. and maintenance men are overly friendly… and creepy. Read More

Multiple car break in and tamperings.. no action taken in resolving this.

Spent two months with fleas biting all four of us to bits, and they were our moving in present from CEV... The apartment clearly wasn't cleaned. It took two months of emails, in person visits, and maintenance requests for us to get anything done about it. At every turn the staff says they will take the correct course of action to help you, but it's all just sweet talk to get you out of the office. The property manager was quite rude when we approached him with these issues, and just told us to… make another maintenance request because they all get completed within a couple of days. If you ask them to fix your dryer, they will charge you 6.95 for mitigated risk and clean the lint tray.
Plus they tack on random overages between 20 and 50 dollars each month ... Despite the fact the two of us have already vacated, despite being trapped in the lease, permanently from the residence due to health concerns, i. e. The rampant black mold throughout the building as well as the structural damage caused by improper draining on the building.
There are also no security cameras, and when cars/apartments get broken into, they just email telling us to lock our doors. Read More

Spent two months with fleas biting all four of us to bits, and they were our moving in present from CEV... The apartment clearly wasn't cleaned. It took two months of emails, in person visits, and maintenance requests for us to get anything done about it. At every turn the staff says they will take the correct course of action to help you, but it's all just sweet talk to get you out of the office. The property manager was quite rude when we approached him with these issues, and just told us to… make another maintenance request because they all get completed within a couple of days. If you ask them to fix your dryer, they will charge you 6.95 for mitigated risk and clean the lint tray Read More