5/14/26
Terrible all round!!! DO NOT MOVE HERE
Me and my husband move in date was Dec 8 2025 but we didn’t move in till the 15th since we had just gotten married. We was charged extra for literally everything. Upon arriving the shower curtain rod was not put up, the toilet paper holder was broken literally hanging out the wall, refrigerator handle broke in like 2 weeks, and the carpet itches so bad. Roaches are terrible and pest control literally does nothing. My car has been broken into and they did nothing. Our air was broke for 3 months... until maintenance came out and fixed it (Maintenance came the first time and said they fixed it but didn’t) ac would literally pour water causing the carpet to be soaked from the door to the bedroom. Gnats are freaking terrible because the garbage disposal SMELLS SO BAD. We are currently looking for a new apartment because each month there’s something else wrong with this apartment. Currently as of May of 2026 we have termites. DO NOT MOVE HERE!!!! We have been here five months and still do not have a mail key after being not once, not twice, but three times they was going to get us one so we are not receiving our mail. People in the office have a attitude 24/7 and they barely answer the phone. Take your money else where. Do not fall for these apartments, they look nice when u move in but after a month everything goes downhill.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Crossings at Pinebrook responded to this review
Thank you for bringing this to our attention. We apologize for the experience you had and want to work to provide a solution for you. Please feel free to contact us; We'd love to learn more about the situation and how we can fix it.














