Crossings at Pinebrook Apartamentos

Do not rent from these people. We have been dealing with a ROACH INFESTATION for literally months. They have cancelled maintenance requests with no reason given, and they make it impossible to schedule anything practically forcing you to set aside your entire day in the off chance they actually come by to fix the thing you needed fixed. They never answer their phone if you call , even if you only missed their call by a single minute and are calling the same number they called you from. I have... instances of calling continuously for 30 minutes with no answer. The people at the front office are rude, and talk down to you like you are a child. I should not have to pull teeth to get traction on getting pest control to our apartment for the ROACH INFESTATION WE ARE DEALING WITH. Lee mas

Do not rent from these people. We have been dealing with a ROACH INFESTATION for literally months. They have cancelled maintenance requests with no reason given, and they make it impossible to schedule anything practically forcing you to set aside your entire day in the off chance they actually come by to fix the thing you needed fixed. They never answer their phone if you call , even if you only missed their call by a single minute and are calling the same number they called you from. I have... instances of calling continuously for 30 minutes with no answer. The people at the front office are rude, and talk down to you like you are a child. I should not have to pull teeth to get traction on getting pest control to our apartment for the ROACH INFESTATION WE ARE DEALING WITH. Lee mas

Maintenance is non existent. There was a huge water leak in the apartment above me and I sent in requests for it to be fixed every single day. They never contacted me for two months and it developed mold. ACTUAL MOLD. A health hazard and I couldn’t even sleep in my bedroom. For months. Do not live here.

Everything paid and filled out by December 8 apartments was said to be ready on December 16, it is now the 8th of January and we are still getting our move in date changed without even being told every week! They see us calling and do not answer the phone on purpose and when they do answer it’s always a different excuse!

This place smells like the inside of a sewer drain. I left last week and haven't even gone back to get my items. I couldn't bring myself to go back and face the awful smell that comes from the kitchen sink. Maintenance refuses to do anything about the dogs defecating on my balcony. I can't believe I ever signed a lease here. Please pray that I find somewhere else to live. Have a blessed day and don't move here.