Magnolia, A Prosper Community

They will not answer phones , or respond to emails. Also when visiting , the property manager Belita and some of the staff just looks at you but will not say hello or may I help you .You literally have to go up and ask someone to help you. They won’t make eye contact with any of the guests who come in. It’s the most bizarre thing I’ve ever seen . I hope the university doesn’t have a contract with this complex .

My move in fee changed 3 different times even after speaking to a manager.
I haven’t even moved in yet and already feeling iffy about the staff.
Smh hopefully things change for the better with this community..

I moved in August 2021 when the complex was still the Grand at Rum Creek.
Pretty soon after moving in our washer broke, the seal on the fridge broke, our doors quit locking and unlocking, as well as other maintenance issues. It took weeks to get anything fixed, and even when it was it would break again shortly thereafter.

Also they advertise having a bus system to the colleges around the complex. And while they do have the service, it is very unreliable so if you live here you definitely need… to have a car to get anywhere.

Then, we started having issues with cockroaches around September. Again, we alerted the apartment but nothing was ever done to resolve the issue. And is still going on as I write this review in April 2022.

Fast forward to March 2022. A new company, DLP, takes over the apartment complex. They have somehow made my experience living at this apartment WORSE, and I didn’t even know that was possible.
My room mates and I live in a 5 bedroom apartment. One room was vacant, until recently when the complex (with only 2 days warning, over a holiday weekend), told us someone would be moving into the apartment.

The person they moved in has been engaging in illegal activities and having suspicious characters over at the apartment. After alerting the complex to the issue of illegal activities occurring, they took no action. Now this person has attempted to break into my room while I was asleep, and still they refuse to do anything.
Also if you are allergic to cigarette smoke or have asthma don’t live here-they allow smoking of all sorts so if you value your health don’t live here.

This place is unsafe. The gates have never worked, and now they have simply removed the gates altogether so don’t think it’s a safe gated community. Also there have been at least 2 shootings while I have been here. And there have been parts stolen off of vehicles, so make sure you have good insurance.

I truly have never felt less safe, less valued as a tenant. I just pray I can get out and hope this review stops someone from having to go through what I have been through.

To conclude if you want a safe clean place to sleep at night, this ain’t the place for you. Read More

The Grand is where it’s at, super nice units, very friendly workers, excellent fast service when anything is wrong, and they always have fun events where you can win prizes and save huge amounts of money on the already cheap rent