5/10/22
Raised the rent 2x in 4 months in Fall of 2020!
Office ppl each give different information. My income went down but my rent went up! Laundry machines don't work well. Must purchase a laundry card for $5 (in office) on top of costs to wash. Can only refill card when office is open. NO GUEST PARKING! security gates don't always work and everyone seems to have the code anyway or sneak in. numerous vehicles have parked in my assigned spot. office staff said to call towing company. only 1 security in the evening. walks around the property at night... . no security office. i loved my little apartment, but with lack of personal knowlege and working amenities along with rising rents, you get 2 stars. office staff could be a lot friendlier with less attitude.
Review from Apartments.com
Property Manager at Encanto Apartments responded to this review
Hello,
I'm so sorry to hear that you had less than a 5-star experience with our community. We would love the opportunity to solve any issues you may be having! Please call our community manager at your earliest convenience. Our office number is... (760)342-6736, we look forward to your call!













