6/11/26
No Customer Service
There is no sence of urgency with the management and support with this complex. In my building during a 6 month time period we had 3 to 4 false fire alarms that requires emergency response. These were all system driven. Today internet/ building security is down and they have not made a response and have no ETA. When you call to talk with support you are the burden. Too many options to choose this one!
Review from Apartments.com
Property Manager at Crystal Flats responded to this review
Hi there! Please feel free to reach out to us directly via phone, email, or stopping by the office so we can further discuss your concerns. We are sorry to hear you've had a negative experience with the fire alarms and the internet, and would like to... better understand your frustration and how we can improve your experience. Thank you!













