2/26/26
Privacy Matters
I don’t write reviews lightly. But families deserve to know what they’re walking into.
Our experience at Waterford Place felt targeted from the beginning. Repeated noise complaints were filed against us — complaints that responding police officers confirmed were unfounded. Reports were made showing there was no disturbance. Yet the accusations continued.
Shortly after I posted a truthful review about one of those incidents, I began receiving harassing messages from someone connected to on-site... staff. My private phone number — which is not public and had recently been changed — was somehow accessed. That alone should concern any resident who values privacy.
We also raised concerns about mold in the unit. Instead of being met with urgency and professionalism, the situation escalated.
What makes this especially painful is that my partner worked for Apartment Management Consultants for 2½ years. We know the training. We know the Fair Housing standards. We know how resident privacy is supposed to be protected.
As a successful Black entrepreneur and a family-oriented household, I could not ignore the pattern. Being repeatedly accused of violations that did not occur, having law enforcement called despite no evidence, experiencing privacy breaches, and being treated with open hostility did not feel random. It felt personal.
The leasing agent was familiar with us from a previous work location. Instead of that history creating professionalism, it appeared to create bias.
No parent should feel uneasy in their own home. No child should grow up watching their family be treated unfairly. No resident — regardless of income, race, or background — should feel targeted.
There were also serious concerns regarding how certain financial matters were handled during our tenancy and move-out. I strongly encourage future residents to document everything and review charges carefully.
This was not a single misunderstanding. It was a pattern that interfered with our peace, privacy, and quiet enjoyment of our home.
If you value safety, professionalism, and accountability, I would advise you to research carefully before signing a lease here.
We have documentation, reports, and records to support what we experienced.
Families deserve better.
Review from Apartments.com
