156 Arbor Park Apartments

Let me start with that the staff at the office are cordial and nice. Always had pleasant encounters with them. They organize events for residents where we can grab a bite to eat. The complex needs so much work though. The walls are so paper thin. You hear kids running down the hall which echos loudly, or you hear them yelling outside in the court yard. There is so much paint coated on the walls that during the hot summer, we had if you had furniture of any kind against the wall, once you moved… the furniture, the paint would come off. The flushing on toilets is not great. There is a lot of water shut off and at times, they shut it off all day. The number of times the cars have been broken into while I was there was absurd. Even though this is a "gated" community, questionable people are roaming around late at night. The guest parking is by permit and I believe each residence has 16 a year. The parking on the street is nonexistent. There is never parking on the street unless you go park your car anytime after 8:00 am or before 3:00 PM. This complex is one of the cheapest in orange county but I still don't think it's worth the money. Read More

I am relocating; however, my 2 years here have been great. The ladies in the office were compassionate and caring when I had knee surgery to let me use a different parking space with less steps. I was very grateful for this. The few work orders I placed were completed in a timely manner and the maintenance team is fantastic. The porter is very nice as well, she does a great job at keeping laundry rooms clean and the complex in general. They do have exterminators spray property weekly along… with weekly landscaping. There is a new manager and he has incorporated tenant activities like bbq, taco bar, popcorn, and festivities for holidays with raffles. There is a monthly raffle that If you pay rent before the 1st of the month you are entered into a raffle to receive a discount on rent. There is an online portal to pay rent and submit work orders-24/7. Management sends out important information by email, and important notices placed on each door along with a monthly news letter. The old vending machines (which have been moved to the pool area) has been updated with a new vending market that has more food/drink options, laundry detergent and more personal necessities. There is new security for the property as well and the gym has been updated with new workout equipment. Read More

The maintenance crew is nice but other than that I feel bad that they have to work for a poorly run apartment complex.
They always wait for something bad to happen and aren’t very proactive until things have gone way too far. When you call In for work order and recently they upgraded to a new online platform finally you would always have to call Lynn and sometimes things wouldn’t get done as they had promised. The cockroaches and the water shut off’s that’s what you get for being here not to… mention homeless people sometime making their way into our property even it might be gated and sleeping in random common areas. The rent goes up every time your lease is up and it’s not worth it even though they will say they will give you free water the water here is horrible. I’m counting down the days and hours till I move out but honestly the people upstairs are ridiculous every single time I come home because of them stump been way out of control despite me trying to be nice they are very confrontational and I have dust everywhere and because of that I found out I have allergies do to help bad and run down this apartment is we have centralize AC but we had to pay for someone to come in and clean out the filter ration system which was never done apparently we found crayons and other random items. Read More

I'll make this as concise as possible

Cons:
1. Water is shut off every other week
2. There's cockroaches, I've found a HUGE one in my apartment shortly after moving in, and a few in the hallways
3. Appliances are old and outdated, our AC is not up to the task and our apartment begins to get warmer than the outside
4. Horrible parking accommodations, not to mention multiple notices dictating residents to move their cars with the threat of being towed.
5. Strict rules are enforced in regards to… pool use, good luck bringing your family here they literally did a head count and told us we had too many visitors
6. Confronting the manager results in nothing, she just double downs on whatever ridiculous rules they dictate
7. I've only ever seen 1 security guard, and he's here only 1 time a week, there's apparently 2 more but all they do is tow your car, they're never here.

Pros:
1. Maintenance does their job
2. Queta is nice to deal with
3. Residents are quiet and peaceful Read More