Scott Villa Apartments

Might look good when you come to see it until you start living here. Window frames and ceiling are leaking when it's raining, the pool and jacuzzi are always closed because of some issues, and roach and rat infestation, bad manager

A miserable experience from beginning to end.

There is no sound isolation between adjacent apartment units or from the outside. I was able to hear all instances of civil disputes, children crying, couples being “intimate,” neighbors stomping around their units, the roar of the nearby I5 freeway, and the blare of passing trains in the night. The noise disturbances were so severe that, towards the end, I spent nearly all day, every day, at my office just to find some peace and quiet. I eventually... broke part way through my second year here, and I terminated my lease early.

Despite my understanding that there was substantially no gap between the date through which I paid rent and when a subsequent tenant began paying rent, Scott Villa stuck me with a $5,600 bill, which they threatened to forward to a collection agency if I did not pay it within 10 days. The bill included a $2,325 penalty fee for the early termination, a $1,000 repair job for deteriorated floor board that was present when I first moved in (but which was apparently not recorded by management, leaving me allegedly liable, even though I believe this should be treated as ordinary wear and tear for which the apartment complex should cover), and a $2,200 new paint job. The local leasing office dodged my calls and voicemails to negotiate the final invoice, and I reluctantly paid the amount to avoid the alleged debt being sent to a collection agency. I thereafter continued to attempt to contact the local leasing office, including by email, to request at least a partial refund. Again, I was ignored for weeks. It seems to me that Scott Villa has raked in a grossly excessive profit on my decision to terminate early. Throughout my stay, I had actually maintained friendly relations with the local office. Thus, I had initially intended to not leave a review describing the noise issues listed above as a courtesy. This grotesque bill has changed my mind.

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