The Courtyards at 65th Street

Poor communication with management. Safety concerns and thefts constantly. No EV charging even though plenty of us have EV's. No in person contact with leasing office. no after hours services.

I lived hear 9 months and I left the moment I could. If you are thinking of living here these will be your day to day experiences:

1- Trash everywhere! On hallway, near the trash chute, in mailroom, near the swimming pool.

2- Tenants do not have a voice. I complaint several times about garbage collection with email (You cannot call them and there is no one to talk to in person) and their response after few days was that it was 4th of July and there was nobody to collect the trash!!! Keep in… mind that I paid 100+$ monthly on garbage collection.

3- Seeing rats in the yard is pretty normal.

4- Not enough locker space for packages.aka losing packages left in hallway! Even USPS mails got stolen!!

5- Open gate pool parties!! People are just coming in, like it is a public pool!

6- Your fab may not work and there is no one to fix it. Specially the gate near Starbucks opens once in 10 times try.

7- Community does not feel safe. I personally was afraid of going to parking lot after 9 PM because one of its doors is almost always open.

5- Hallways are literally disgusting. There is only one cleaning staff for 300+ units.

A very fresh experience:
Today I have my move out inspection. They entered the unit without notice! Even though I asked them to call me or send me an email before entering the unit. The maintenance told me that every thing is fine and I should receive a report by email. So far no email and they did not respond my calls and emails!! Honestly I am worried that they do not send me the repot to not pay me my deposit back. As I read on other tenants reviews here :(

Do not rent with them! Read More

WARNING: RANT AHEAD!! Or, TL,DR: Essex does/knows nothing, property looks like crap, and theft is a big problem. You don't get your money's worth here, not by a mile. Look elsewhere, unless you just don't care about wasting money.
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I moved here 2 years ago, when Alliance was the former mgmt company. They did a great job of maintaining the property, and their staff was knowledgable and friendly. Their level of service was even more impressive when compared with my previous apartment,… "managed" by Essex. That place was trashed, the staff was rude and constantly changing, and the maintenance was a joke.

Alas, my delight with this property turned to despair when Essex bought this property six months after moving here. And the effect was immediate. There was no trash pickup for nearly 6 weeks. HORDES OF RATS INVADED THE HALLWAYS AND SIDEWALKS!

The property has never recovered. Stains are found on every hallway carpet, hallway lights are unchanged, etc.

OHH, speaking of bird poop: Thanks to the huge murder(the term for a flock of crows) living in the area, there are literal mounds of bird droppings which turn even a quick walk around the pool or courtyard into an obstacle course to protect your shoes and pet paws. It smells awful when it's dry, and even worse if it gets wet.

The most aggravating aspect of their mismanagement is the theft issue: packages, bikes, and car break-ins. They've spent lots of time and money on installing gate barriers and cameras at the entries and lobbies, yet the garage gate gets broken and left open for days. When someone's car or bike is stolen/vandalized, the office's response to using the video footage in the investigation goes NOWHERE.

They've lazily posted several subtle and overt notices for mail carriers to deliver packages to the lockers or the residents' doors. It's a bad joke, as they don't have time to do that, so packages are stolen, or opened and abandoned in the lobby or outside.

The rotating cast in the office creates an exercise in frustration. Trying to even *reach* one of them by phone is a hassle; speaking with one of them is even worse. Ask 3 different staff members the same question, and you'll get 3 different (and WRONG) answers. How can someone get anything resolved in an environment like this? But hey, they just re-surfaced the pool (which we can't use because of COVID), so that's something, right?

Note: The maintenance staff are very gracious and friendly, and I don't put any blame on them! Read More

Although I like the apartments (in spite of the perpetual trains, which are very loud), the management is very inconsiderate and straight out rude. This has been the case since the property was bought by Essex and I would never suggest anyone to live in this apartment.