Rolling Oaks Apartment Homes

We moved in over 1 year ago and have had over 5 different maintenance issues involving flooded areas and mold. Even though it has been frustrating dealing with adjusting our lifestyle every time a giant dehumidifier and fan was placed in our bathroom, pantry, coat closet, and main closet it would be manageable if maintenance and the office made it a priority to properly schedule repairs and avoid things slipping through the cracks. This has not been our experience, for example when we submit a… work order prior to leaving on a vacation, the repair was partially completed and maintenance left a note that the office would call to schedule patchwork (to complete the repair). We were never contacted and returned 10 days later to see no progress compared to the day we left. If we had not followed up the holes in our coat closet would have stayed like that.
Our most recent experience we called about a mold issue we found in our main closet. The odor was very strong and we chose to remove our clothes from the closet and sleep in the living room until the repair was completed. Maintenance left a note once they removed the dehumidifier and we needed to call and schedule patchwork. I called the office that day and spoke with someone from the office, I explained that we have been sleeping in the living room and would appreciate scheduling the repair asap since we would like to store all our clothing back into our closet and have access to our bedroom. Apparently the wrong type of order was submitted and no work was done the next day. I called once again to check on the status of the patchwork and was told we would have to wait the entire weekend until Monday for the patchwork. This is after I explained that we have been sleeping in our living room due to the now mild mold smell and our clothes taking up all the space in our bedroom. I understand nothing could be done at that point but it is likely we will never be compensated for all these disturbances. Read More

I love my new home. Not only was the management extremely helpful getting into the unit, but it is absolutely beautiful and peaceful. the freeway is right here the mall is 5 minutes away and the people in the community are very friendly and welcoming. so glad I picked Rolling Oaks

My toilet is clogged since Saturday morning and I had reported it to the front desk and work order had been put in Saturday morning. Monday I had spoken to the front desk and they still haven't come and solve the problem. I can't wait for my lease is up to move out. The maintenance is very bad and it's like they don't care about people's live here. I will not recommend anyone to rent this place at all.

The Rolling Oaks Apartments are a beautiful place to call home. The homes and facilities are luxurious and peaceful, the friendly and helpful staff know each resident by name, and the location is hard to beat. Right off highway 80, but nestled in a beautiful and safe neighborhood, residents enjoy an easy commute to work, and the views of the golden hills are hard to beat.